SOLVED -> EOS Rewards Missing/Lost - What now?
-> Step by step solution in comments <-
Dear @Splinterlands,
My EOS Rewards are nowhere to be found. I logged into the game and instead of being notified I had 7 Loot Chests to claim, I was greeted with this screen.
Which shows that the new season has begun and that I am by default at having ended the last season as a Bronze Level II tier am beginning at Bronze Level III with a 100 score. Which is at it should be except for the fact that when I click to "Show last season's rewards" I get this screen
which indicates that I either haven't claimed my rewards yet (I would love to if I knew where they were to claim) or that I did not qualify for rewards. Which based on yesterday's post and photos:
https://www.splintertalk.io/@epodcaster/bronze-ii-greater-than-by-the-skin-of-my-teeth
It can clearly be seen that I did indeed qualify for Bronze II tier level rewards. Plus, if I hadn't qualified for Bronze II awards why would I be starting out at Bronze III in the new season?
Buggy Account?
So, has this happened to anyone else? I'm beginning to wonder if there is something buggy with my account because last month I could have sworn I qualified for Bronze III only to discover that I had not...or maybe I had and something is buggy with my account in general.
Has anyone ever experienced something similar? If so, what was the solution? Please advise.
I was talking with a fellow Splinterlands player and they asked me if I had contacted support on Discord. Um...no? It hadn't even occured to me that was where I could find the solution. So, I created a Discord account and was quickly given the solution by the fab Splinterlands Discord Tech Support folks.
Splinterlands Discord -> # tech-support
I posted my challenge and linked to this post and the previous post where I talked about how excited I was to reach Bronze II "By the skin of my teeth"
They responded so fast with the step-by-step solution:
Here are my rewards
Kudos to the Splinterlands Discord Tech Support folks. The stream of support conversations was fast and furious. I applaud them for being so helpful and kind when dealing with all us folks needing their help. They definitely have a special skill set and patience. So much patience.
I share this solution in the hopes it helps someone else who may be challenged by missing EOS Rewards and to also give a pat on the back to SPT Tech Support. They ROCK!
Congratulations @epodcaster! You received a personal badge!
Wait until the end of Power Up Day to find out the size of your Power-Bee.
May the Hive Power be with you!
You can view your badges on your board and compare yourself to others in the Ranking
Check out the last post from @hivebuzz:
Congratulations @epodcaster! You received a personal badge!
Participate in the next Power Up Day and try to power-up more HIVE to get a bigger Power-Bee.
May the Hive Power be with you!
You can view your badges on your board and compare yourself to others in the Ranking
Check out the last post from @hivebuzz: