How to submit your concern to Splinterlands Support

Greetings from Preatoria Postman. We would like to walk you through on how to submit your concern through @Splinterlands Customer Support. With these simple instructions, you would be able to reach Splinterlands Support in no time.

These are the simple steps for you to follow:
1.Type https://support.splinterlands.com/ from your web browser

This is what the website would look like

2.From the website, Please read carefully and follow the instructions. Please keep in mind that:
-Fill out as much information as possible.
-Fill out this form once for a particular issue.
-Support staff will contact you via e-mail.
-You can check Splinterlands Discord server https://discord.gg/CAFJRjY in the #tech-support and #mobile-tech-support channels for quick response.

•Please be careful on who your talking with on Discord. Scammers and impersonators are everywhere so these are the staff that handles customer support.

3.Fill out the information that is needed below

Put your Email Address here

The Splinterland Account Username here

Your Discord Username here (If possible)

Write your concern below the Subject

To choose which category, click Choose Issue Category if using a laptop/PC or tap this area if you're on mobile

These are the Category that you can choose that would fit your concern

This is how the form would look like per category that you will choose:

Credit Concern

Spellbook Concern

Dark Enerygy Crystal/Dec Concern

SPS Concern

User Verification Concern

Credits Limit Problem Concern

Key Recovery Concern

Add/Change Refferal Concern

Missing Loot Chest Concern

Security or Compromised Account Concern

Technical Issue Concern

And Other Concerns

Once you manage to fill the necessary information, press the Submit Form

After pressing the Submit form,This will pop up on your browser for confirmation of your submission

After the confirmation, You can go and check the inbox of your email for their reply.

Upon checking their reply, you will be receiving a request number to keep track of your concern.

So you can either send an email or DM customer support on @splinterlands at Discord for follow up so they can get back with you shortly.

Hoping that this blog would help anyone who has concern regarding about @splinterlands.

Click here to reach:
Splinterlands Customer Support
Discord Splinterlands

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